Patpur, Patpur Hari Mandir, Bankura - 722101
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GSTIN: 19AFKPP9139G1ZV
+91 9434003376 / +91 9832808409
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Direct Bankura Helpline:
9434003376 9832808409
Patpur Hari Mandir, Bankura - 722101
[email protected]

Legal Notice

Disclaimer

Important information regarding service availability, speeds, and broadcaster regulations.

TRAI Tariff Compliance 1:1 Wire-Speed LAN Ports Licensed OTT Partners Respective Brand Attribution
TRAI Aligned
Broadcaster Carriage Rules
1:1 ONT Speed
Wire-Speed Ethernet Delivery
Authorized LDO
SITI & GTPL Networks
GSTIN Compliant
19AFKPP9139G1ZV

1. General Service Disclaimer

The information contained on this website (https://www.multivision.co.in) is for general guidance and subscription service presentation by Multivision (Proprietor: Sudha Madhab Pal, Patpur, Bankura). While we endeavor to keep all information up-to-date and accurate, we make no warranties of any kind, express or implied, regarding the completeness or availability of specific broadcaster channel packages or third-party digital services.

2. Cable TV Channel Availability & TRAI Compliance

  • Channel lineups, bouquets, pricing, and à la carte availability are subject to periodic modifications in accordance with the regulations issued by the Telecom Regulatory Authority of India (TRAI) and the respective television broadcasters.
  • Multivision acts as an authorized local distribution operator for SITI Networks Limited and GTPL Hathway. Any temporary blackouts, copyright restrictions, or frequency changes made directly by upstream broadcasters are beyond our direct control.

3. Broadband Speeds & Wi-Fi Performance

  • All advertised broadband plans (e.g., 50 Mbps, 100 Mbps, 150 Mbps, 200 Mbps, 300 Mbps) reflect full symmetrical speed delivered directly to the Ethernet LAN port of the Optical Network Terminal (ONT).
  • Actual wireless Wi-Fi speeds on subscriber devices may vary depending on device hardware limitations (Wi-Fi 4 vs Wi-Fi 5/6), wireless frequency band (2.4 GHz vs 5.0 GHz), physical distance from the router, and wall/concrete obstructions within customer premises.

4. Third-Party OTT Applications

Complimentary or bundled OTT subscriptions (such as Disney+ Hotstar, SonyLIV, Zee5, Hoichoi, SunNXT) included in selected SITI Broadband packages are provided subject to the respective third-party OTT platform's terms of service and content availability in India. Multivision does not host or control the content streamed through these external applications.

5. Trademark & Brand Attribution

All brand names, logos, registered trademarks, and channel logos displayed on this website (including SITI Cable, GTPL, Star Sports, Zee, Sony, Disney+, etc.) remain the intellectual property of their respective corporate owners. Their use on this website is solely for informational identification of services authorized for carriage and distribution.

Official Inquiries & Legal Notices

Multivision • Patpur, Patpur Hari Mandir, Bankura, West Bengal - 722101 • GSTIN: 19AFKPP9139G1ZV • Email: [email protected].

Technical Transparency

Network Performance & Wireless Factors

Understanding how fiber transport, dual-band Wi-Fi physics, and client device capabilities influence day-to-day throughput.

FACTOR 01

LAN Port Speed

100% full symmetric speed is guaranteed when measured via Cat6 Ethernet cable plugged into the ONT LAN port.

FACTOR 02

5 GHz vs 2.4 GHz

5.0 GHz Wi-Fi provides ultra-fast speeds up to 300+ Mbps close to router; 2.4 GHz offers broader wall penetration.

FACTOR 03

Broadcaster Uplink

Channel frequency transitions or transponder maintenance originate at national broadcaster satellite up-links.

FACTOR 04

OTT App Licensing

Streaming apps (Hotstar, SonyLIV, Zee5) operate independently under each platform’s user terms and server states.

Authorized Carriage

Authorized Distribution Integrity

Multivision carries television channels strictly under valid Interconnection Agreements with licensed Multi-System Operators (MSOs) in accordance with the Telecommunication (Broadcasting and Cable) Services Tariff Orders.

Regulatory Assurances
  • Official MSO carriage for SITI Networks & GTPL Hathway
  • Transparent TRAI à la carte and bouquet pricing structures
  • Clear distinction between wire-speed and Wi-Fi throughput
  • Designated Grievance Officer in Patpur, Bankura
Help & FAQs

Regulatory & Technical Frequently Asked Questions

Key queries concerning bandwidth benchmarking, wireless physics, broadcaster packages, and third-party streaming apps.

All broadband plans deliver 100% full symmetrical speeds directly to the Gigabit Ethernet LAN port of the Optical Network Terminal (ONT). However, over-the-air wireless Wi-Fi speeds depend on device hardware (Wi-Fi 4, 5, or 6), whether you are connected to the 2.4 GHz or 5.0 GHz frequency band, and physical wall or concrete barriers within your home.

Channel packaging, pricing, and bouquets are revised periodically by national television broadcasters (such as Star, Zee, Sony, Colors) and the Telecom Regulatory Authority of India (TRAI). As an authorized local distribution operator, Multivision implements these regulatory updates smoothly for all Bankura subscribers.

Bundled OTT subscriptions (Disney+ Hotstar, SonyLIV, Zee5, Hoichoi, SunNXT) are activated on the subscriber's registered mobile number upon selecting qualifying high-speed broadband plans. Content availability and stream resolutions are managed directly by each respective OTT platform.

Yes. Multivision (Proprietor: Sudha Madhab Pal) is an officially authorized local distribution operator for both SITI Networks Limited and GTPL Hathway, operating legitimate digital cable television headend feeds and FTTH broadband distribution across Bankura.

Unlike direct-to-home (DTH) satellite dishes which suffer from severe rain fade, Multivision's pure glass optical fiber cables deliver clear, uninterrupted signals regardless of cloud cover or rainstorms. In the rare case of an external line break due to fallen branches, our Patpur emergency response crew is dispatched immediately.

Official communications may be addressed to: Multivision, Patpur, near Patpur Hari Mandir, Bankura, West Bengal - 722101, GSTIN: 19AFKPP9139G1ZV, Email: [email protected], Phone: +91 9434003376.
Committed to Transparency

Need Technical or Package Guidance?

Our team in Patpur is ready to assist you with channel selection, speed optimization, and broadband plan recommendations.

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